Service & Repair

Stream & Field jewellers possess an extensive service- and repair network for all your jewellery and watch repairs.

Watches

Watches are high precision instruments, with many small parts that work constantly to indicate the correct time. Like all high precision instruments all watches needs to be serviced periodically in order to work properly. Depending on the model, climate and care by the watch owner, a watches needs to be serviced after 2-5 years.
Stream & Field jewellers more than 20 years experience with luxury watches like Cartier, Omega, TAG Heuer and Rado, therefore we have an extensive watch service network, where your watch will be carefully serviced by experienced and qualified watchmakers.

Should you have any questions or concerns about your watch please do not hesitate to contact us. Our sales associates are ready to answer any questions related the service of your watch.

If you decide to have your watch serviced through us you can either personally visit our store or you can mail your watch to us.

Personal Visit

Please contact us first for an appointment and our sales associate will warmly welcome you and assist you with the repair intake procedure. 

Shipping Your watch

You can also ship us your watch. Please carefully follow the procedure below:

1. Please write a letter with the description of your watch and the problem of the watch or intervention you want.
2. Put the letter and the watch in a strong box.
3. You can then ship your package by REGISTRED MAIL with a TRACEABLE NUMBER to

Stream & Field
Aftersale Department
Oude Hoogstraat 25
1012 CD Amsterdam
The Netherlands

Please note that the cost of shipping will be borne by you.

4. Once we have received the package, we will send you a notification e-mail that we have received your package.
5. Once our sales associates have inspected your watch, we will send you an e-mail with a preliminary price range and the estimated time for servicing your watch.

 

Fine Jewellery

Most fine jewellery usually will be used for many years and sometimes even by many generations. Over time all your jewellery needs to be repaired because of wear and tear or modified to the wishes of the client.
For all your repairs and modification of your fine jewellery Stream & Field jewellers has an extensive network of experienced goldsmiths that are expert in their respective field.

Should you have any questions or concerns about your jewellery please do not hesitate to contact us. Our sales associate are ready to answer any questions related service, repair or modifications of your fine jewellery.

If you decide to have your jewellery serviced through us you can either personally visit our store or you can mail your jewellery to us.

Personal Visit

Please contact us first for an appointment and our sales associate will warmly welcome you and assist you with the repair intake procedure.

Shipping Your Jewellery

You can also ship us your fine jewellery. Please carefully follow the procedure below:

1. Please write a letter with the description of your fine jewellery and the intervention you want.
2. Put the letter and the jewellery in a strong box.
3. You can then ship your package by REGISTRED MAIL with a TRACEABLE NUMBER to

Stream & Field
Aftersale Department
Oude Hoogstraat 25
1012 CD Amsterdam
The Netherlands

Please note that the cost of shipping will be borne by you.

4. Once we have received the package, we will send you a notification e-mail that we have received your package.
5. Once our goldsmith has inspected your jewellery, we will send you an e-mail with the costs of the repair and the estimated time for repairing your jewellery. Once you have confirmed the price quote, our expert goldsmiths will start working on your jewellery.